Pre-insurance medicals — tele, video or in person.
Manage every pre-policy medical examination request from insurer to final report: Tele-MER calls, Video-MER and videography sessions, and physical checks at partner centres.
Healthcare & Insurance
Pre-Insurance Tele, Video & Physical MER
- Case intake
- Tele-MER
- Video-MER & videography
- Physical medical checks
Available on
- Web
What you get with AWT Pre-Insurance Tele, Video & Physical MER
Case intake
Receive MER requests from insurers with proposer details and required tests.
Tele-MER
Scheduled tele-calls by panel doctors with structured medical questionnaires.
Video-MER & videography
Recorded video examinations for identity confirmation and medical history.
Physical medical checks
Appointments at diagnostic centres or home visits, with test tracking.
Doctor & centre panels
Manage panel doctors, diagnostic partners, slots and payouts.
Reports to insurers
Completed MER reports and recordings shared securely with TAT tracking.
One connected flow
MER flow
- 1Request received
- 2Proposer contacted
- 3Tele / video / physical exam
- 4Doctor review
- 5Report to insurer
Everything in one product
- Insurer & TPA setup
- Case allocation
- Scheduling
- Tele-MER
- Video-MER
- Videography
- Physical checks
- Diagnostic partners
- Doctor panel
- TAT & reports
Who it's for
- Life & health insurers
- TPAs
- Diagnostic centre networks
- Medical examination agencies
Available on web and mobile
Every AWT product runs in the browser on AWT Hub, with mobile and desktop apps where your users need them.
Web
Browser — any device
Related AWT products
Frequently asked questions
Which examination types are supported?
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Tele-MER, Video-MER, videography and physical medical examinations, managed in one workflow.
Are video sessions recorded?
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Yes. Video-MER and videography sessions are recorded and attached to the case for the insurer.
Can we manage our doctor and diagnostic panel?
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Yes. Panel doctors, diagnostic partners, their slots and payouts are managed in the platform.
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